Mental health is gaining wider recognition around the world as organizations of all types are increasingly striving to create an inclusive and welcoming environment for their employees. According to the annual Health and Benefits Survey 2023 conducted by Global Insurance Brokers (Global), 46 percent of participants cited an urgent need for improved mental health support programs in the workplace.
Workplaces are therefore investing in innovative and comprehensive approaches to instill a positive and supportive work culture and environment for their employees. As the new year 2024 begins, several trends are emerging to better shape workplace mental wellness programs. Sumita Kakkar, Founder and COO, United We Care, shares five key trends that will impact workplace mental health initiatives for the future.
Holistic EAP for mental health wellness provision for large consumers worldwide
Employee assistance programs (EAP) are evolving into comprehensive platforms that address the diverse mental health needs of employees. Because of its thoughtful approach, EAP is not limited to crisis intervention but oversees a wide range of services, including counseling, stress management, and wellness resources.
Making mental health and wellness affordable, accessible, and adaptive through deep technology with expertise
Innovations in deep technology are playing an important role in making mental health and wellness solutions increasingly affordable, accessible and adaptable. In the recent past, there have been several AI-powered chatbots that provide instant assistance as a virtual therapy platform for those who need help in real-time, especially during non-working hours of professionals.
Cognitive AI supports and lowers insurance costs, including preventive diagnosis and healthcare claims but with a human touch
The integration of cognitive AI into mental health initiatives is increasing efficiency. Artificial intelligence is helping to analyze huge amounts of data; Providing data to support early detection and preventive measures of mental health problems. However, the human touch is crucial in mental health care and hence cognitive AI balances human intervention, creating a balanced and effective approach to mental wellness.
Hyper-personalized solutions for individuals, patients and 24/7 global access
One-size-fits-all mental health solutions are now history as hyper-personalized approaches choose traction based on individuals’ unique needs. There is an array of personalized mental health apps, virtual therapy platforms, and wearable devices that can record metrics related to a person’s mental well-being.
Creating a productive, happy and engaged workforce across departments and sectors with gamification through AI and human touch
Gamification is an upcoming trend that is being adopted by various workplaces to engage employees and promote mental wellness at work. Through a combination of AI and the human touch, gamified applications are designed to make mental health initiatives more accessible while adding an element of personal gratification. Employees can participate in wellness challenges, mindfulness activities and team-building exercises, therefore establishing a positive work environment.
So, in 2024, employers will continue to recognize the importance of adopting a holistic, technology-driven and personalized approach to supporting the mental wellbeing of their workforce. As these trends continue to gain traction, future workplaces will become places where mental health is prioritized, included and supported with technology and the human touch.